SpinBob is operated by Win Top Ltd, a company licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1. We launched in 2025 and are built to serve players who want a straightforward, well-run platform without unnecessary friction.

Win Top Ltd holds full responsibility for how SpinBob operates — the games listed, the payment routes available, the terms attached to any offer, and the way player accounts are managed. The Anjouan Gaming Authority sets the regulatory framework we work within, and our licence is the basis on which we are permitted to operate. If we fall short of those standards, we are accountable to that authority. We do not treat our licence as a formality; it shapes how we make decisions day to day.

How we handle your money

Player balances are kept separate from the operational funds used to run the business. This means that the money you deposit is not used to cover our running costs or mixed with company funds. When you request a withdrawal, we aim to process it within 24 hours. That speed matters to us not as a selling point but as a basic standard — your money should be accessible to you without unnecessary delay.

We accept deposits and withdrawals through a range of methods, including cards, e-wallets, bank transfer, and cryptocurrencies. The minimum deposit and withdrawal threshold is £20. We choose payment routes based on reliability and the ability to process transactions cleanly. If a method does not meet that standard, it does not appear on the platform.

Safer gambling and how we build around it

We take seriously the fact that gambling carries real risk for some people. SpinBob is intended for adults who choose to gamble as a form of entertainment, and we have a responsibility to make sure the platform does not work against that. Account controls — including deposit limits, session management, and self-exclusion — are part of how the platform is built, not features added as an afterthought.

If you are finding it difficult to stay in control of your gambling, we want you to be able to act on that quickly and without barriers. Our support team can assist with account restrictions, and we take requests of that kind seriously.

We also apply the same scrutiny to the game providers and software studios we work with. Providers such as Pragmatic Play, Evolution, Play'n GO, and others listed on the platform are established studios whose games are tested and certified to recognised standards. We do not list content from providers we cannot verify.

When something goes wrong — a technical fault, a disputed transaction, a complaint about how a bonus was applied — we expect ourselves to respond clearly and promptly. We do not consider a complaint resolved until the player has received a substantive answer. If you have an issue, our support team is available in English and is the right first point of contact.

SpinBob is a straightforward operation. We are not trying to be everything to everyone. We are trying to run a platform that works properly, treats players fairly, and is honest about what it is.